Lizzy’s Tips

Having successfully used cold caps through 6 rounds, I learned a whole bunch of things that I really would have liked to have known earlier. Please find below a list of some of my product recommendations, observations and tips.You can do this!

Hair Tips

Refer to the hair care document on your clipboard for complete information and many more hair care tips.

We recommend you visit the website  There you will find fabulous products for sale by London based hairdresser and bio-chemist  Daniel Field.  We recommend the Booster Bundles.

You should not shampoo your hair for three days before through three days after your treatment.

If you need to color your hair, do so at least two weeks before your first treatment and then not again until 3 months after the first round.

You can trim your hair (1/2″ or less) during treatment, this is not the time for a style change.  No wigs, tight hats or head coverings.

Wash your hair no more than twice a week during treatment, use water that is cool and use a mild shampoo and conditioner that contain no sulfates or parabens. Your hair will feel greasy at first but after about a week this will go away.  We do not suggest baby shampoo.  Use a good shampoo and conditioner making sure the label says no sulfates or parabens.

Be very gentle with your scalp; don’t scrub your head when you wash your hair.

Avoid a high-power shower head.  Cool or slightly warm water is best.  

If you have long hair you can style the ends with a cool blow dryer, curling iron, or straightener. You want to protect your roots from pulling and heat.

Use a wide tooth comb (we provide) when your hair is wet. If you need added conditioner, Kenra Spray leave-in conditioner is a good one.  We love 12 Benefits too!  You can also add a small amount of your conditioner in a spray bottle and dilute with water for a leave in.

Sleep on a silk pillow case.

If you pull your hair back in a pony tail, use a loose band and don’t pull it too tight.  Very loose braids or a clip is ok.

I did a partial highlight on my hair 3 months after the first round. My hairdresser used a light color with no bleach and low ammonia. I did another partial highlight 6 weeks later and have decided to stop all-over color and just do highlights. 7 months after the first round I did get a highlight with some bleach. If you color your hair this can be one of the most trying aspects about this process, but you will be happy in the end that you have hair to color!

If you experience some shedding or thinning on your crown, we recommend you visit  You will find a product called Instant Restoring Hair Fibers available in 6 colors. Check out these before and after pictures!                                             

When your hair is stable, meaning you see about the same about of shedding as pre-treatment, you can resume your normal hair care.

Treatment Day Tips

Eat breakfast – food is helpful.  Pack snacks.

Wear comfortable clothes, usually work out or leisure attire is best.

Use an electric blanket or throw to help you stay warm and toasty during the day.  Avoid heat or blankets near your head!

DRINK LOTS OF WATER!!! I tried to drink 4oz every 15 minutes.

The first 3 to 5 minutes of the cap application are the hardest, just stay focused and push through.

The first few caps during pre-capping are the most important, be sure to follow the instructions.

Stay in touch with your capper!   They are here to help you.

What You Can Expect

You will shed some hair around day 14-21.  It may seem that a whole lot is coming out – but it isn’t. Don’t get discouraged and think that it is not working. You will still have a lot of hair and again you will be the person who notices it the most. I shed up to 6 weeks past my last treatment and then it stopped. My hairdresser estimates that I lost about 20% of my hair during treatment. For me, having 80% of my hair remaining versus it being 100% gone was well worth the effort of this process!!  You will be cold – but you can do it!  Reach out to your your capper with your questions, they are there to help you. If you are one of the few who experience more shedding on the crown, we recommend you look into using the product called Hair Restoring Fibers on the website. Patients report amazing results.  The scalp booster system and hair growth active products from Chemo Hair and Skin are new in the scalp cooling industry and patients report these are game changers.

Establish a good relationship with your nurse, even if you don’t get a warm fuzzy feeling from them at first. Remember that this may be your first brush with this but these caregivers see hundreds of patients and can become desensitized. Kill ’em with kindness:)

Frequently Asked Questions

How do Cold Caps work?

The technical answer is vasoconstriction. This means when wearing our specially designed cap that is cooled to a very low temperature, (approximately negative 30 degrees C), the blood vessels to the scalp area become constricted and damage the hair follicles may be minimal. The cold temperature may also cause the follicles to almost hibernate and less damage may occur.


Is wearing the cap painful?

Most people experience a few minutes of mild discomfort when the first cap is put on. After about 10 minutes the scalp area becomes mostly numb. The most commonly reported side effects include headaches, complaints of coldness or uncomfortable sensations, dizziness and to a lesser degree, claustrophobia. In general, scalp cooling is very well tolerated with very few cases resulting in suspension of the scalp cooling process due to discomfort. Studies have shown that on a pain scale of 1-10, with 1 = “not tolerable” and 10 = “really well tolerable”, mean scores vary between 6.9 and 8.0.  Some people use a common medication during pre-meds to alleviate these symptoms. 

Will Cold Caps be effective with my treatment type?

While Cold Caps are effective with a great number of treatment types, they are not a universal solution. Many factors determine the success. Please see Clinical Studies on what treatment type may have been most effective and most importantly, you must consult with your doctor about whether cold cap therapy is right for you.

How long are the Cold Caps worn for?

It is necessary that caps be worn for 50 minutes prior to the start of the treatment and throughout the entire treatment. After capping time is necessary and may be completed at home. Usually for at least 3 hours following the treatment. Refer to your specific timesheet on your clipboard for your regimen timing. Depending on your treatment, the entire process can take up to 6 hours. Note: the longer the caps are worn (up to 8 hours) the more effective they can be.  Preventative weekly capping options can be discussed with your capper.

Is there any training available?

Our company is committed to ensuring all users are completely comfortable with how the Chemo Cold Cap system and the cap wearing and changing process works. A training video, written reference guide with photos, and phone training with a capping specialist are included. Everything you need for maximum success with our system will be made available to you. Additionally, we are always available by text and phone for all questions or concerns.  Your capper knows best – we do not recommend internet searches for help and answers! There is a lot of information out there and it may not be what works with our system.  

Am I committed to using your caps for my entire treatment?

No. If for any reason you do not wish to use our caps for your entire treatment,  you may cancel at any time.  The first month and shipping are non-refundable.  After that, rental may be prorated.

What is the cost?

Cold caps are rented on a monthly basis. The cost is $425 per calendar month.  The initial charge is non-refundable and will be the $425 rental plus the shipping fee. The FedEx ground shipping fee is $75. We email you a return label at no charge when finished. Expedited shipping is available. After your first non-refundable month, additional months will be automatically charged on or about the same calendar day each month.  Your final month will be pro-rated upon return.  You will also incur dry ice charges each treatment.  Be sure to search near you to be aware of what those costs will be each time. Some additional dry ice information is provided by email after you order. 

If there is anyone that would like to assist you financially, email us directly at We will assist them to make donations.  Crowd funding social media pages are a great way to secure additional financial help.  We recommend you apply to Hair to Stay (link on our website) and they do a great job assisting qualified applicants.

Are Cold Caps right for me?

Cold Caps are effective for most patients, but success rates do vary. Determinants such as your age, your health, individual dosage and type of treatment, and even hair characteristics are all factors that must be taken into consideration when determining whether scalp cooling will be a successful choice for you. Our capper can discuss this with you when you call. According to researchers Wim Breed, Corina van den Hurk et al, in a study of over 1400 Dutch patients taken from the Dutch Scalp Cooling Registry, factors such as treatment length, older age, female gender and non-West-European type of hair significantly increased” the chances of heavy hair shedding. It is advised to discuss all options with your doctor prior to treatment.  

Chemo Cold Caps provides a scalp cooling system. Hair loss prevention is not guaranteed and Individual results may vary. Combining this treatment with other established measures is recommended for the best possible outcome. As with any supplementary medicinal treatment, you should consult with your doctor before using this product.
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